Shipping policy

MARIA Z PROFESSIONAL

Shipping Policy

Last updated: Monday, 13 July 2026

Maria Z Professional provides UK delivery for professional nail supplies, including builder gel, gel polish, bases, top coats, and other nail technician supplies.

Where we ship

We currently deliver to addresses within the United Kingdom only. We do not offer international shipping at this time.

Order processing

Orders are normally processed and dispatched within 1 working day wherever possible. Orders placed on weekends or bank holidays are processed on the next working day.

Delivery times and costs

Service

Estimated delivery

Cost

Standard Delivery

2–3 working days

£3.95

Express Royal Mail Tracked 24

1–2 working days

£5.95

Free UK Delivery

Standard delivery

Orders over £60

 

Available delivery options and exact charges are shown at checkout.

Multiple parcels

Orders containing multiple products may occasionally be dispatched in separate parcels.

Pre-order products

Occasionally we may offer products available for pre-order. Where this applies, an estimated dispatch date will be shown on the product page. If an order contains both in-stock and pre-order items, the order may be dispatched together once all items are available, unless otherwise stated.

Ownership and risk

Responsibility for your order transfers to you once it has been delivered to the address provided at checkout.

Delivery address

Please ensure your delivery address is correct before placing your order. We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete address details.

Missed deliveries

If a courier is unable to deliver your parcel, they may leave a delivery card, attempt redelivery, or take the parcel to a local collection point. It is the customer's responsibility to follow the courier's instructions and collect or rearrange delivery where required.

Delayed parcels

If your order hasn't arrived within the expected delivery timeframe, please contact our customer care team so we can assist you. Where tracking is available, we recommend checking the courier updates first.

Damaged parcels

If your parcel arrives damaged, please contact us as soon as possible with your order number, clear photographs of the outer packaging and the damaged item, and a brief description of the issue.

Important note

Delivery times begin once your order has been dispatched, not when the order is placed. Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, or circumstances outside our control.

Contact

Questions about delivery? Email support@mariazprofessional.com.